LEGAL REFERENCE

Privacy Policy jo aapke liye likha gaya hai

sp10 par aapka personal data, account details aur payment information ko mehfooz rakhna hamara pehla kaam hai. Hum samajhte hain ke jab aap JazzCash, Easypaisa, SadaPay ya Raast...

Data encryption aur securityLocal payment protectionTransparent privacy terms
sp10 Privacy Policy jo aapke liye likha gaya hai

Hamara privacy approach aur jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY HELP DESK

Apne privacy ke sawal ke liye contact karo

Live Chat Support Aapke privacy concerns ke liye hamara live chat...
Email Support Detailed privacy requests ke liye hamara support email...
Account Settings Panel Apne account mein privacy preferences ko directly manage...
MEHFOOZIAT KE LAMHE

Jis tarah hum aapka data protect karte hain

SSL Encryption

Har transaction aur login attempt SSL certificates se encrypt hota hai. JazzCash, Easypaisa, SadaPay aur Raast payments sab secure tunnel mein travel karte hain.

Multi-Factor Authentication

Account access ke liye MFA enable kar sakte ho. Apne mobile number aur email dono verify karne padte hain jab login hota hai.

Session Timeout

Inactivity ke 30 minutes baad aapka session automatically logout ho jata hai. Isse ager aap apne device ko bhool gaye to account safe rehta hai.

Withdrawal Verification

Har withdrawal request ke liye identity verification hota hai. JazzCash, Easypaisa, SadaPay aur Raast accounts sab linked details ke sath match hone chahiye.

Login Activity Logs

Apne account settings mein har login ka record dekh sakte ho. Device type, location aur timing sab visible hota hai.

No Third-Party Sharing

Hum aapka personal data marketing companies, advertisers ya third-party sellers ko nahi dete. Sirf legal requirement mein hi disclosure hoti hai.

POLICY CLARITY CHECK

Apna privacy policy clearly likha tha taake samajh aaye

01

Data Collection Transparency

Hum batate hain ke kya data collect karte hain aur kyu. Account creation, gameplay, deposits aur withdrawals ka data sab necessary hai.

02

Payment Data Handling

JazzCash, Easypaisa, SadaPay aur Raast transaction details encrypted hote hain aur hamari payment gateway par transfer hote hain.

03

Cookie Aur Tracking

Hum cookies use karte hain aapka session maintain karne aur lobby preferences save karne ke liye. Aap browser settings se cookies disable kar sakte ho.

04

Account Deletion Process

Aap apna account delete kar sakte ho. Deletion ke baad aapka personal data 90 days mein purge ho jata hai except legal holds.

05

Policy Update Notice

Ager privacy policy mein change ho to hum email aur in-app notification se inform karte hain. Major changes ke liye apna approval lagta hai.

06

Data Breach Response

Ager unauthorized access ke concern ho to hum 24 hours mein affected users ko notify karte hain aur mitigation steps batate hain.

07

Compliance With Regulations

Hum Pakistan aur supported regions ke local data protection laws follow karte hain. Regular audits se hamara compliance verify hota hai.

Jis cheezon par hum focus karte hain

Account Security First

Apke account credentials aur preferences ko hamara priority hai. Password hashing, session encryption aur login verification sab standard security practices follow karte hain.

Payment Method Privacy

JazzCash, Easypaisa, SadaPay aur Raast details secure servers par rakhe jate hain. Hum apke full account numbers save nahi karte—sirf last 4 digits dikhte hain.

Transparent Communication

Ager data incident ho ya policy change ho to in-app message, email aur support channel ke through samjhaate hain. Koi surprise nahi, sirf clarity.

Minimal Data Retention

Hum sirf utna data rakhte hain jitna zaroori hai. Agar account inactive ho to historical data ko gradually delete karte hain.

User Control Panel

Settings mein apne data access, notification preferences aur device management ko control kar sakte ho. Apka data, apke hath mein control.

Compliance Audits

Regular third-party audits se hamara privacy posture check hota hai. Results aur findings transparent rehte hain.

Aapke privacy questions ke jawab

Nahi. Hum sirf legal requirement mein hi data share karte hain—marketing ya advertising ke liye nahi. Social login optional hai aur apke permission se hi hota hai. Aapka gameplay data aur account history hamara private rehta hai.

Haan, bilkul. Payment gateway encrypted connection use karta hai aur hum full account numbers store nahi karte. Sirf last 4 digits visible hote hain settings mein. Har transaction verification step le kar complete hota hai.

Hum 24 hours mein notify kar dete hain aur unauthorized transactions ko reverse karte hain. MFA enable karna strong protection hai. Agar apko suspicious activity dekhe to immediately support contact kro aur password change kar.

Haan. Account settings mein 'Data Request' section hai. Apne personal data ki copy download kar sakte ho ya complete deletion request kar sakte ho. Deletion ke baad 90 days mein purge hota hai.

Cookies chhote files hain jo apke device mein save hote hain taake apka session active rahe aur lobby preferences yaad rahen. Aap browser settings se block kar sakte ho lekin kahin-kahin functionality affect ho sakti hai.

Email aur in-app notification dono mein hum inform karte hain. Major changes ke liye apka explicit approval lagta hai. Policy history section mein purane versions dekh sakte ho.

Account name, payment method linked aur identity verification documents match hone chahiye. JazzCash, Easypaisa, SadaPay aur Raast accounts sab registered details se verify hote hain. Isse fraud aur unauthorized transfers rokte hain.